Privacy Policy

At Lux Beam, we care about your privacy as much as we care about perfect picture quality. Whether you're shopping for your first projector or just browsing our site, you can trust that your personal information is safe with us. This Privacy Policy explains how we collect, use, and protect your data.

📦 What We Collect

When you shop with us, we collect the basics to fulfill your order and improve your experience:

  • Name and contact details – like your email, shipping address, and phone number.

  • Payment information – processed securely through trusted gateways (we never see or store your full card details).

  • Order history and preferences – to keep track of what you’ve bought and help recommend stuff you'll love.

  • Website usage data – like your IP address, device type, and browser info (helps us keep the site smooth and user-friendly).

🤝 How We Use Your Info

Here’s how we use the information you share with us:

  • To fulfill your orders – process payments, ship products, and send you order updates.

  • To provide customer support – so we can respond to questions or sort out any order issues fast.

  • To personalize your experience – showing you relevant products and content based on what you like.

  • To improve our website – tracking what’s working and what needs a fix.

  • To send updates and promos – but only if you’ve opted in. You can unsubscribe anytime (no hard feelings).

We don’t sell your data. Ever. Period.

🔒 How We Protect It

We use industry-standard security tools like SSL encryption, secure servers, and trusted third-party payment processors to keep your information safe.

Your data is only shared with partners who help us run Lux Beam—like our fulfillment team, payment providers, and shipping carriers. They only get what’s needed to do their part, and nothing more.

🍪 Cookies & Tracking

Yes, we use cookies (not the chocolate chip kind—sadly). These tiny bits of data help us:

  • Keep you logged in

  • Remember what’s in your cart

  • Improve site performance

  • Serve relevant ads

You can manage or disable cookies in your browser settings at any time. Just know that the site may not work as smoothly without them.

👶 Children's Privacy

Our site isn’t intended for kids under the age of 10. We don’t knowingly collect personal info from children.

✏️ Changes to This Policy

We may update this policy from time to time to reflect changes in how we operate or the law. If we do, we’ll update the date below and let you know if it’s anything major.

Last updated: 11/05/2025

📬 Questions?

If you’ve got questions about this policy, your data, or anything privacy-related, shoot us an email at our contact page. We’re here to help.

Thanks for trusting Lux Beam. We take your privacy seriously—so you can focus on what really matters: great viewing.